www.neuvonantajat.fi, Harriet Karlsson
| Neuvonantajat.fi (”neuvonantajat” means “advisors”) is an online service where customers and consumers (the “advisors”) can tell Suomen Lähikauppa how they would like their local stores to be developed. The advisors are our special force, whose task is to create the world’s best local store. The advisors express their vews by participating in surveys and polls and discussing different issues. They can also provide development ideas in a special “initiative box”. The Neuvonantajat.fi was launched 29.12.2008 and now after half a year, we have over 5000 members and we have received over 400 initiatives and there has been about 800 discussion comments on the site.
Harriet Karlsson started as Director of eServices in Suomen Lähikauppa in August 2008. She is responsible of developing the digital services and tools Suomen Lähikauppa provides for its customers and personnel. Before Suomen Lähikauppa Oy she worked several years in Satama Interactive.
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